Data Protection Act 1998
Cardiff Council is the data controller of your data. We are registered under the Data Protection Act 1998, and comply with the Act in our dealings with your personal data. Information on data protection is contained on the Information Commissioner’s website at www.ico.gov.uk.
Information We Collect
We only collect personal information about you and when you subscribe to our e-newsletter, enter one of our offers or if you enter one of our competitions. We may also occasionally request your personal information from one of our marketing partners. We will always let you have a copy of all personal information we have about you should you request it, and you can do so by emailing firstname.lastname@example.org
We never subscribe anyone to our e-newsletter ourselves. If you are receiving our e-newsletter, it is because you subscribed at some point using a competition entry form, our e-newsletter subscription form or a form on our website that offered subscription as part of an opt-in form option. You can unsubscribe from our e-newsletter at any time by clicking the unsubscribe link at the base of one of our emails.
Sharing information about You
We never pass on information provided by you to any third parties unless you consent to us doing so. We do, however, disclose anonymous, aggregate (not individual or personally recognisable) data to potential partners, advertisers and digital service suppliers we utilise. This includes how many views or page visits we have on our website overall, which countries or networks those visits are from and how many e-newsletter subscribers we have.
Third party services
- Google (which powers things like embedded videos, embedded maps and website usage data and analytics)
- Hotels.com (which powers our Where To Stay accommodation booking services)
- MailChimp (which powers our e-newsletter)
- Twitter (for embedded tweets and timelines)
- Facebook (for commenting on pages and an in-page ‘Like’ button)
We note below which cookies our site uses in relation to these services, but each of these services usually has their own privacy policies. If you are concerned about your piracy in relation to services like Facebook and Google, you should check their privacy policies in relation to accounts you may hold with them.
Whilst we undertake many security measures, to best practice wherever possible, we cannot ensure the security of any information you send to us, and you do so at your own risk. Cardiff Council and Cardiff Business Council take precautions to protect against the loss, misuse and alteration of your user data under our control. Only authorised employees and subcontractors will be given access to the information you share with us, and access is reviewed periodically.
Cookies are small pieces of information, small files, that websites like ours may temporarily store on your computer as you browse our website. Cookies let our website
personally, unless we ask your permission.
Using cookies, we perform business actions and reviews including:
- Designing our website so it works well on most of our user devices and connections
- Save you time by auto-completing form fields where required
- Remembering your choices on our website, on things like polls, preferences and settings
- Offer you free, third party services such as maps, commenting capabilities, embedded videos and reviews
- Optimise our website, improving things like speed of our site, quality of content and links and design
- Give you the option to share pages on other websites and social networks
- Help us to produce better marketing for our website and services
Cookies used on our websites
We use a few cookies on our site for different services. Some are sent from our server, some are sent from the servers of third party services which we use as part of our website.
Use: Embedded maps and location services, translation services, embedded videos (YouTube) & website analytics
Use: For Twitter-powered content and services emmbedded onto our site, including timeline and embedded tweets and ‘Share this page’ on Twitter
Use: We use Facebook-provided comments functionality on some of our webpages. We also use a ‘Like’ button provided by Facebook.
Provider: Our own website (Cardiff Council / Cardiff Business Council)
Provider: Hotels.com / Expedia
Use: Some cookies are used as part of our branded ‘Where To Stay’ accommodation booking website, which is provide dby Hotels.com, a company of Expedia.com. These services include remember your searches on our hotel booking service, specifically data such as when you were looking to travel, location of hotel (Cardiff) and search criteria.
Note that disabling cookies may mean some or all of the above noted services stop working, and that our cookie use is anonymous. Disabling cookies on your browser may also mean other websites don’t work or load properly.
You can disable cookies by adjusting your browser settings to stop it from accepting cookies. This website does a great job of instructing you on how to do this for the most popular and widely-used browsers.